All about ImmoTrack AG’s facility software

The facility software is aimed at the following groups:

• Property owners
• Property managers
• Facility managers

All of them benefit from the possibilities the software offers. It is an innovative solution that enables digitalisation in property caretaking. It is based on the development work of an experienced team that understands the needs and challenges of property management and facility management. Facility managers can use this software solution productively in their day-to-day work.

Digitalisation is affecting all areas of life — and facility management is no exception. Cloud-based solutions such as ImmoTrack often prove superior because they can be used independently of location. This is a decisive advantage for property managers and facility managers who, like their staff, are constantly on the move.

ImmoTrack uses the full range of technical possibilities available today to provide suitable facility software for work order processing. It is already used in many ways in practice and makes everyday work easier for its users. Here you can learn more about ImmoTrack’s features and capabilities.

Facility software digitises the service specification

One of ImmoTrack’s core functions is digitising the service specification. In the past, time was lost mainly because property managers had to maintain it on paper. That is extremely time-consuming and cumbersome, and the recorded data can only be processed further after being transferred. It is far better to capture it digitally from the outset.

ImmoTrack makes it possible to manage the service specification entirely digitally. This has a number of advantages: data entry is faster and more accurate, and the data can be made available more easily in the cloud. In addition, you can work with it immediately. Digital capture within the software also ensures that information is always up to date.

With ImmoTrack you benefit from a fully digitised, optimised and automated workflow. The software stands out for its straightforward user guidance, making it easy to onboard new users quickly — so productive use is possible after a short time.

The software enables you to maintain a property-specific service specification and define many individual property criteria. The key is that every digital service specification is tailored to the respective property.

Mobile working with ImmoTrack

Staff benefit from ImmoTrack in many ways. Even very large teams can be coordinated in completing assignments without difficulty. A key reason is always complete data capture and online availability. Employees can access the data at any time and gain an overview of the properties.

Employees can see which tasks are still pending, which have been completed, and where action is required. ImmoTrack is designed from the ground up for use on mobile devices such as smartphones. This starts with the user interface, continues with the way information is displayed, and extends across all software functions.

The basic idea is that your staff can recognise priorities at a glance. They receive colour-coded status messages directly in the application. It is enough to glance at the smartphone from time to time during work to stay optimally integrated into workflows. In this way, ImmoTrack helps implement modern working practices in facility management.

Of course, staff themselves can document processes and share important notes with others. It is the on-site employees who create the status updates. They can mark completed tasks accordingly. Using the smartphone, they take photos and document that tasks were actually carried out.

The activity history is therefore one of ImmoTrack’s core elements. Daily tasks per property are displayed according to their frequency. Users can see postponed, incomplete and overdue tasks. In addition, ad-hoc tasks can be recorded and assigned a ticket. Different status options are available for properties and tasks.

Monitoring is one of ImmoTrack’s strengths

Documentation and data capture alone are not enough. It is crucial to prepare them in the best possible way and make them accessible to the user. ImmoTrack provides powerful monitoring for this purpose. Facility managers always keep an overview of all activities across the properties.

To do so, they use the ImmoTrack dashboard. The facility software is web-based and does not require installing software. This means users can access the interface directly in their browser — with many advantages, such as not being tied to a specific device.

The dashboard includes a display area for property data and various navigation functions. For example, it is possible to filter available properties by tasks. One challenge in facility management is that each property requires different work. Based on this, staff must be assigned sensibly. ImmoTrack makes this easier with its modern dashboard.

Real-time data display

Another important dashboard feature is real-time data display. You get an area map showing the current location of employees. At the same time, the status of tasks is displayed. All information is provided in real time, giving you a meaningful picture of the situation and enabling quick decisions.

With a sophisticated algorithm, facility managers see a “delay forecast” per employee on the dashboard. This is ideal when staff fall behind and there is a risk that a task will not be completed on time. Facility managers can intervene early and take corrective action.

As is common when working with large data sets, users can choose from different views of the data. The display is always designed so users can work with the data as effectively as possible and obtain the information they need.

In addition, it is possible to export data directly from the application and create reports. This is valuable, for example, if you want to continue working with the data in another program.

Planning assignments optimally

Productivity in facility management can be increased primarily by optimising staff deployment. With digitised service specifications and its other functions, ImmoTrack creates the prerequisites for this. One of the key strengths of the application is the automatic planning of routes and assignment schedules.

ImmoTrack fully relieves users from the effort of creating routes and assignments for staff across properties. Visiting properties in the right order and allocating staff correctly are demanding tasks, and optimisations are time-consuming. ImmoTrack automates this process and supports the facility manager.

To optimise routes, ImmoTrack uses advanced technologies, including algorithms and artificial intelligence. Based on its calculations, ImmoTrack suggests optimal routes and assignments that users can choose from. Route and assignment planning is continuous, and adjustments are possible at any time.

This ensures the right employee is always at the right location. To make optimisation work, current data is of course required. Tasks per employee are therefore captured via GPS with the required accuracy.

ImmoTrack therefore makes an important contribution to increasing productivity in property management. Thanks to optimised route and assignment planning, it becomes easier to use available resources sensibly and efficiently. Staff schedules can be created much faster with ImmoTrack. The facility software provides functions that create greater transparency and enable better quality control.

ImmoTrack supports your staff

ImmoTrack is facility software for practitioners looking for tangible support in their day-to-day work. A great deal of technology sits behind the application, but users do not need to deal with it. ImmoTrack is designed so that anyone can work with it — including staff who are otherwise less tech-savvy. This is another key advantage of the software solution.

The founders of ImmoTrack AG come from facility management themselves. They therefore understand the sector’s challenges first-hand. The goal of the application, with all its functions, is to make everyday work easier for facility managers.

For example, the facility software offers a powerful ticketing system. Through the helpdesk, users get fast support when issues arise in day-to-day use. The aim is to keep workflows as smooth as possible. The helpdesk provides quick assistance so employees can focus again on their core work.

ImmoTrack also supports communication between team members with its functions. In facility management, this is often the key to success. On site, staff see which issues exist and exchange information about them via the facility software. Fast information flow helps bring about suitable solutions.

Each employee can share their knowledge with other team members and offer support. ImmoTrack provides functions for communication directly within the application. Anyone carrying a smartphone or tablet is always in contact with the rest of the team. In this respect, ImmoTrack is consistently aligned with users’ practical needs.

Which platforms does ImmoTrack support?

ImmoTrack can be used on almost any device and supports a wide range of platforms. For example, it is available as a desktop solution: users simply open ImmoTrack in their browser and get immediate access to the service. The device and operating system do not matter — for example, it can be used on Windows or Mac.

It is also easy to use on mobile devices because ImmoTrack supports all modern mobile operating systems, including Android (Google) and iOS (Apple). You install the app on your smartphone and can start using it right away. ImmoTrack can also be set up on a tablet.

What are the key benefits of ImmoTrack?

Every facility manager has different reasons for starting their digitalisation journey. ImmoTrack offers several key advantages that are important for every property manager. We have summarised the decisive benefits for you:

• Simple data entry
• Fewer customer complaints
• Lower administrative effort
• Less paper consumption
• Fewer on-site visits
• Higher productivity
• Less planning time
• Standardised work documentation
• Optimised assignment planning via GPS tracking

Additional benefits may be added — depending on how you use the software in practice. The key is that every property manager can use ImmoTrack profitably in their daily work. Because ImmoTrack saves both time and money.

Contact us now and learn more about the possibilities offered by ImmoTrack’s facility software.