Caretaking software for full operational oversight

ImmoTrack AG November 13, 2026 8 min read

Web-based software is a trend you can also benefit from in facility management with ImmoTrack. The software offers options for automating workflows. With ImmoTrack, you can digitise your property-specific service specification and capture your tasks more easily and accurately.

Requirements in facility management are changing. ImmoTrack gives you the opportunity to approach and shape this change in a positive way. With software and artificial intelligence, many processes can be simplified and automated. For this purpose, we provide easy-to-use, web-based software — using all currently available technologies such as the cloud and GPS.

Gain a better overview of where your employees are currently deployed. Capture the data required to automate assignments. The web-based application is the central place for all necessary controls. Thanks to this software, it is easier to maintain the service specification and enter everything correctly. ImmoTrack helps drive change in facility management.

What facility management software should be able to do today

Computer-Aided Facility Management software (CAFM software) must meet many requirements today. As a facility manager, you should pay attention to a few particularly important criteria to make the right choice for your use case.

As the decision-maker, you define which functions and capabilities your CAFM software must support in any case. In many situations, these include the following:

Meet legal documentation requirements
Automatically organise recurring inspections
Automate and digitise workflows
Digital monitoring of buildings
Interfaces to other programs

ImmoTrack complements these CAFM systems and rounds out their functionality. The software stands out for its flexibility and can adapt to changing tasks. With ImmoTrack you can already benefit from technologies that will define management in the future. No installation on local devices is required. All documentation, control and monitoring are web-based and automated.

With its functions, ImmoTrack is aligned with the concrete practical requirements of users in facility management. The software helps execute workflows digitally, correctly and traceably — and makes them automatically controllable. This reduces employee effort and the volume of complaints. Through automation and many other useful features, the software is designed for more efficient and optimised use of resources.

How digital workflows increase operational effectiveness

No business can escape digitalisation. Across industries, it is changing the way we work. The shift is particularly beneficial in the area of human resources: with a better data basis and faster data capture, employees can be deployed more precisely.

While paper-based work is still standard for many in facility management, some companies have long since taken it a step further. They use software to handle documentation tasks more easily and digitally. They operate consistent workflow management and automate processes — and create space for employees to focus on what really matters.

With its product, ImmoTrack AG is part of this movement. ImmoTrack promotes digital workflows and provides more control over processes. Digitisation with our software makes workflows more transparent. Digital transformation is happening in all sectors — and facility management benefits from it to a particular extent.

Keeping staff in view at all times

For the modern facility manager, using software is essential to keep optimal oversight. ImmoTrack maps workflows end to end and leverages artificial intelligence. AI calculates optimal routes for employees and thus increases productivity. Each individual employee can handle more properties as a result.

The necessary data is captured in real time. The application uses GPS to determine position data. Users get access to all relevant information directly on their mobile device — for example via a smartphone or tablet. This makes it possible to use the application on the go. Complete documentation increases transparency and makes quality control easier.

Approach facility management successfully with the right software

Without a suitable IT foundation, it is no longer possible to meet today’s increased demands on facility management. Thanks to IT, it is much easier to gain a holistic view of facility management.

After all, various aspects matter in the role, including technology, organisation and business administration. Other key questions concern maintenance and refurbishment. With software, these aspects can be considered together. Covering business tasks, technical management, space management and other activities is essential. Software such as ImmoTrack can do this and offers effective support.

Using software in this area creates significant potential for savings. In fact, integrated IT systems are now a prerequisite for successful and efficient building management. With software like ImmoTrack, facility-management service providers get a comprehensive solution instead of individual components for fulfilling their tasks.

Caretaking software: the key benefits

ImmoTrack software is aligned with the needs of modern facility managers. If you are a service provider in this area, you benefit from software for deploying your employees. The following key advantages can be identified in our offering:

Web-based application with access from anywhere
Online, real-time overview of employee activity
Algorithm continuously automates and optimises
Straightforward progress tracking
Capture of real-time data such as GPS tracking
Photo documentation
Overview and control across the entire property portfolio
Fulfilment assurance for work orders
Reviewing complaints online
Reduced on-site visits

These are just some of the benefits associated with our caretaking software. When you use it in your daily work, you also benefit from fewer customer complaints and lower paper consumption. Planning time decreases and you work more productively. Overall administrative effort is reduced.

Who ImmoTrack is relevant for

Are you interested in the possibilities of digitisation in property caretaking? We have the right offering for you. The following user groups benefit from ImmoTrack:

Property owners
Property managers
Facility managers

Better performance recording is a decisive argument

As the number of properties and employees grows, the effort required for performance recording increases sharply. ImmoTrack offers decisive advantages here. In the available input screens, you can enter all required data quickly online. Employee working time is recorded automatically — even when they are currently on site with a customer.

Companies in many sectors already benefit from these advantages today. ImmoTrack helps create an automated information flow and integrates all modules into an overall solution. As a user, you have an overview of the reported services at all times and can control them. In addition, working time is recorded automatically and in compliance with legal requirements.

Mobile performance recording is the standard today, and technologies such as cloud applications make it possible. ImmoTrack uses them too. The employee completes their work on site, and the hours worked are recorded automatically. This is far more efficient than laboriously filling in paper reports.

Manual transfer of data is never required because it is an integrated overall solution. This means the data can be forwarded directly and used elsewhere, such as in accounting. Instead of having to run several software solutions in parallel, ImmoTrack gives you one solution for everything.

ImmoTrack features at a glance

ImmoTrack requires only a small initial effort to benefit from its many functions and capabilities. Once the initial entries are made, the web application takes on many tasks for the user. The following setup steps are required to start using the software productively:

Set up the properties.
Capture the service specification with tasks per property.
Assign the frequency per property.
Set up employee profiles.
Assign employees to properties.

This clearly structured setup process is all that is required to use the software. There are no special hardware requirements. You and your employees can access the web application from any device with internet access.

Benefits of mobile working

In facility management, mobile working is currently one of the most important topics. With its software, ImmoTrack addresses this. The service specification is digitised and tailored individually to each property. In addition, it is aligned with the desired frequency.

One of the decisive advantages of the web application is prioritisation. Employees can see at a glance how urgent a task is. They can mark completed tasks accordingly and attach a photo record. It is visible which tasks are still incomplete and which are overdue. Tickets also make it possible to take ad-hoc tasks into account.

Sometimes it is useful to assign a particular task to another employee who can currently take care of it better. The entire design of the web application is aligned with typical facility management tasks.

Monitoring for facility managers and property managers

Anyone who wants to be successful in facility management always keeps their properties in view. ImmoTrack software provides the tools required for effective monitoring. It is possible to navigate between different properties and, for example, filter by tasks.

The user gets an overview of work progress and employees via the dashboard.

Users can see where employees are currently deployed and receive real-time status updates on tasks. Many other functions are integrated into the application to make everyday work easier — including a heatmap with a traffic-light system and an area map with the properties. Users can choose between different views and export data or create reports.

ImmoTrack is available on these platforms

Our application is available to users across all their systems via the cloud-based web application. You can access it from your desktop or any mobile device. ImmoTrack supports iOS and Android. iOS support starts from version 12.0, and Android can be used from version 5.0.

About ImmoTrack AG

We bring many years of experience in facility management and use it to develop our software. We want to help our customers digitise their processes around the properties they are responsible for. We focus on innovation and a team of smart minds. Together with us, our customers take facility management to the next level.