Artificial intelligence makes its entry into facility management
Since ChatGPT, artificial intelligence has been on everyone’s lips. More and more industries are affected by the introduction of AI. The same applies to a sector that has barely been noticed until now: property caretaking, which is facing major change.
Digitising the caretaking industry with artificial intelligence
Facility management was digitalised only slowly for a long time. Caretaking services are still often planned manually, and results are not recorded anywhere. There is not even a proper record of services delivered. ImmoTrack founder Ofer Becker explains: “Today, caretaking services are still planned with paper and pen. Nobody has an overview of maintenance work — much to the frustration of tenants.” The result is dissatisfied customers and expensive maintenance costs.
ImmoTrack revolutionises caretaking with AI-driven software
To solve these problems, ImmoTrack has developed software that digitises the entire process with artificial intelligence. Going forward, ImmoTrack will optimise and automate the full workflow, unlocking major efficiency gains. The new product represents more than 3.5 years of development and a total investment of CHF 2.5 million — giving ImmoTrack a pioneering role in this field. At first, caretakers were sceptical about AI, according to Becker; today ImmoTrack benefits strongly from the ChatGPT moment, and caretakers are open to solutions that automate repetitive work and improve results.
Efficiency gains and cost savings through AI in caretaking
Caretakers need not worry that AI will take their jobs, Becker says: “We have found that around 40% of planned work in facility management is never carried out. When caretakers work fully digitally, more time remains for outstanding tasks — which benefits tenants, property managers and owners.” This aligns with a recent Amosa study (cantonal labour-market authority) showing that low-tech industries such as caretaking are less negatively affected by digitalisation. Caretakers are unlikely to be replaced by AI or robots.
ImmoTrack fundraising campaign: further developing the AI-based software
ImmoTrack is currently running a fundraising campaign to develop the product further. Weather data, for example, will be connected directly to the system to optimise maintenance work. The fundraising campaign runs until 30 June.
ImmoTrack: the Proptech start-up revolutionising facility management
ImmoTrack is a Proptech start-up from the canton of Zug, founded in 2019. With its AI-driven software, ImmoTrack digitises, optimises and automates workflows across the facility-management industry.
Questions about ImmoTrack and how it works? Call us, send an email, or fill in our contact form. We are happy to tell you more or book a demo.
