Email tickets for externals
External craftsmen and partners receive tickets by email – status and feedback remain traceable in ImmoTrack, without a separate app login for each partner.
Delay forecast
Planned vs. actual timeDelays
None 14
Delayed 3
Properties (71)
Assigned 32
Open 39
Tasks today
Done 18
Open 7
Team status
Online 6
Offline 2
Due today
- TB Tom Berger 1 Tasks
- EB Erik Braun 2 Tasks
- NF Nora Frei 1 Tasks
External 2.0
Invite partners to the ticket via email
Delivery without extra app – status and feedback remain in ImmoTrack.
Delay forecast
Planned vs. actual timeDelays
None 14
Delayed 3
Properties (71)
Assigned 32
Open 39
Tasks today
Done 18
Open 7
Team status
Online 6
Offline 2
Due today
- TB Tom Berger 1 Tasks
- EB Erik Braun 2 Tasks
- NF Nora Frei 1 Tasks
Functions
Everything for external tickets
Planned features – as an example view, without live customer data. Part of ImmoTrack 2.0.
01
Email delivery
Ticket to the partner.
Email delivery
01Ticket to the partner.
Status back
02Feedback in the case.
- Open12
- In progress5
- Done28
- Overdue2
02
Status back
Feedback in the case.
03
Without extra app
Low barrier to entry for external parties.
Without extra app
03Low barrier to entry for external parties.
Completion photo report
On-site proof · example
Process
Three steps to the partner
Open ticket
Choose external partner.
- Email delivery
- Status back
- Without extra app
Send by email
Order and info.
- Status back
- Without extra app
- Without extra app
Rückmeldung führen
Status im Fall.
- Without extra app
- Status back
- Without extra app
Open ticket
01Choose external partner.
Send by email
02Order and info.
Rückmeldung führen
03Status im Fall.
Completion Photo Report
Proof vor Location · Example
Your day-to-day
Manage externals without login chaos
Tradespeople and partners stay traceable within the case.
How many external tickets per month?
27
Replies pending (example)
Example: around 8 open replies.
Frequently asked questions
No – email is enough for delivery and feedback.
Email tickets for externals is part of ImmoTrack 2.0 and in development.
Yes – sign up for early access and contribute requirements.
Yes, all current functions remain available unchanged.
Yes – early access discussions feed into prioritisation.
Thu partners need ImmoTrack?
No – email is enough for delivery and feedback.
When is this available?
Email tickets for externals is part of ImmoTrack 2.0 and in development.
Can I get early access now?
Yes – sign up for early access and contribute requirements.
Will existing functions be retained?
Yes, all current functions remain available unchanged.
Can I contribute requirements?
Yes – early access discussions feed into prioritisation.
Email tickets for externals: want early access?
Speak with us about Early Access and contribute your requirements.